Last updated: 9 May 2026
Grace Space Hair is committed to protecting and respecting your privacy. This Privacy Policy explains how your personal information is collected, used, stored, and protected when you use this website, book an appointment, complete a consultation form, or contact Grace Space Hair.
Information collected
The following personal information may be collected:
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Name
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Email address
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Phone number
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Appointment and booking information
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Billing and payment information
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Address information (where required)
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Information provided through contact forms, consultation forms, social media, or direct communication
For extension consultations and certain specialist services, additional information may also be collected where relevant to treatment suitability and safety, including:
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Hair and extension history
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Previous chemical services
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Scalp and hair conditions
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Allergies or sensitivities
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Medical information relevant to treatment suitability
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Lifestyle information relevant to extensions (such as swimming or exercise routines)
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Consultation and treatment record photographs
How your information is used
Your information is collected and used to:
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Manage appointments and bookings
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Contact you regarding your appointment
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Maintain client consultation and treatment records
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Assess suitability for services
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Provide safe and appropriate treatments
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Process payments
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Comply with legal, insurance, and regulatory obligations
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Improve services and customer experience
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Marketing communications will only be sent where consent has been provided.
Special category data
Some consultation forms may collect sensitive personal information relating to health, allergies, scalp conditions, or medical history where relevant to the safe provision of hair extension or specialist services.
This information will only be collected where necessary and will be stored securely and confidentially.
Consultation & treatment photographs
Photographs may be taken during consultations or appointments for:
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Treatment planning
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Maintaining client records
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Monitoring hair condition, progress, or results
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Insurance or professional documentation purposes
Separate consent will always be requested before any images are used for marketing, social media, or promotional purposes.
Clients may withdraw marketing image consent at any time by contacting Grace Space Hair.
Booking system & website hosting
This website and booking system are hosted through Wix. Information submitted through the website, booking platform, or consultation forms may therefore be securely stored through Wix’s systems and infrastructure.
Grace Hair does not routinely export or duplicate sensitive client records outside of these systems unless required for legal, insurance, or regulatory purposes.
Social media
If you contact Grace Hair through social media platforms such as Instagram or TikTok, any information shared may be processed through those platforms in accordance with their own privacy policies.
Sharing information
Personal information will never be sold to third parties.
Information may only be shared where necessary with:
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payment providers
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insurers
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legal or regulatory authorities where required by law
Data retention
Client records, consultation forms, and treatment documentation may be retained for up to 7 years following a client’s last appointment where necessary for legal, insurance, safety, or business record purposes.
Some consultation records may initially be completed in physical form where required for treatment, insurance, or supplier compliance purposes. Where appropriate, these records may be securely digitised and the original paper copies confidentially destroyed.
Information that is no longer required will be securely deleted or destroyed.
Your rights
Under UK GDPR, you have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your data
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Withdraw consent for marketing communications
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Withdraw consent for promotional image usage
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Object to certain types of processing
Requests can be made by contacting: info@gracespacehair.co.uk
Cookies
This website uses cookies and similar technologies through Wix and related services to help improve website functionality, performance, and user experience.
Some cookies are essential for the website and booking system to function correctly, while others may be used for analytics or performance purposes.
Cookie preferences and consent choices can be managed through the website’s cookie banner and preference settings.
Data security
Reasonable steps are taken to securely store and protect personal information from loss, misuse, unauthorised access, disclosure, or alteration.
Client information submitted through the website, booking system, or consultation forms is stored securely within Wix’s systems and infrastructure.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
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Grace Space Hair